Frequently asked questions

Every product comes with the manufacturer's warranty plus our own 2-year Treva warranty, which covers faults and defects. We repair, replace or refund at no cost to you.

You have 30 days to return any product for a full refund. Start a return from your account and print the free label.

Yes. We're an authorised reseller for the brands we sell, so every product is genuine and fully covered by the manufacturer's warranty.

Orders over $50 ship free, usually within 1 to 3 working days. Express next-day delivery is available at checkout.

Yes - all phones are sold unlocked and work with any carrier.

Split your order into four interest-free payments, one every two weeks. It's available on orders from $50 to $1,500.

Yes. Get an instant quote online, send your device free of charge and receive the money or a Treva credit within a few days of inspection.

Call us on 1-800-555-0199, start a live chat or e-mail us. We're here seven days a week.